| Video News & Views PEOPLE & IDEAS TO WATCH | Making Drivers More Efficient | | Giving the proper fleet tools to drivers boosts their efficiency in their day-to-day interactions with their company | | | | | |
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July 15, 2010
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| Fleet Trends & Issues |
Opportunities & Successful Fleet Management |
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A Review of Fleet Policy is Money Well Spent: Or How to Save Your Company $Millions Bert Grayson, a consultant who specializes in helping attorneys and fleets with negligent entrustment issues, shares a few stories with us about fleets that have either chosen not to check motor vehicle records or ground problem drivers. A recent court case has some very simple facts and a very scary outcome. A driver has been cited with his third moving violation in a short period of time. The fleet safety committee tells the driver, via the fleet department, to turn in his company car. He responds by suggesting he will have his wife drive the company car and he will drive the family car on his sales calls. They agree to consider the idea, but subsequently learn he is actually divorced. The driver is once again advised to surrender the car. He promises to do so but never actually does it. The result of not following up to be sure he does? He has an accident and costs the company something over $2 million. Another equally frightening case. A very good worker is somehow able to do his job while drinking. Sadly, he is one of those people whose personal problems overwhelm him. The company has some idea he is a day-time drinker but, again, he is somehow able to do his job exceedingly well. Finally, after pressure from customers, the company decides to give him some time off. The job requires him to have a company pickup truck which doesn't get removed. While still in possession of the truck, the driver has a traffic accident and severely injures another party. Something approaching $6 million is the expected outcome. Bert has nearly 30 years of experience in the fleet business. He served as fleet manager for eleven years, was a sales executive for a major fleet management company for nine, and for the last eight years expert witness and consultant to major law firms across the U.S. While specializing in negligent entrustment cases, Bert was instrumental in obtaining three settlements totaling over eight million dollars. Other assignments produced similar results in the area of vehicle maintenance and fleet practices. Contact: Bert Grayson
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| Managing Your Fleet Selector |
OEM & Equipment Manufacturer
Products & Services |
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2011 Jeep Grand Cherokee The 2011 Jeep Grand Cherokee will debut with wholesale changes from its predecessor. It will come in Laredo, Limited, and Overland models. Each will offer two- or four-wheel drive, a five-speed automatic transmission, a brand-new four-cam, 280-hp flex-fuel 3.6-liter V6 engine and the option of a 360-hp 5.7-liter Hemi. Fuel-economy ratings are expected to range from 16/23 mpg to 13/19 mpg. Read more
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2011 Ford Super Duty The 2011 Ford Super Duty models will feature significant changes when they go on sale in spring 2010. Ford's lineup of heavy-duty pickups gets stouter engines, a larger transmission and a giant grille for 2011. The 2011 Super Duty is available in three cabs, two bed lengths, multiple weight classes, and four trim levels. Read more
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2010 GMC Acadia The GMC Acadia offers the utility of a big SUV with the refinement and fuel-efficiency of a car. The Acadia is a crossover SUV, meaning it looks like a truck but it uses unibody construction like a car, can seat seven or eight, and it can carry a lot of cargo. Yet it offers a fuel economy advantage of three-to-five miles per gallon over a Yukon, a benefit of its lighter weight and more efficient powertrain. Read more
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| Association News & Views |
Activities, Events & Success Stories |
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Leading Chassis Manufacturers to Showcase Next Year’s Models at NTEA Truck Product Conference Gain direct access to new model chassis and the engineers who design them at the National Truck Equipment Association’s New Model Truck Product Conference (TPC), scheduled Sept. 13–15, 2010 at the Hyatt Regency Dearborn (Dearborn, MI). This members-only event is the place to see new model year changes firsthand; learn key information on specifications and design; and gain details on critical issues affecting the industry. Also, NTEA members can take advantage of the opportunity to network with other industry professionals; look under the hood of new models; and learn how chassis manufacturers are resolving challenges. Participating chassis manufacturers include: - Ford Commercial Truck
- Freightliner Trucks
- General Motors Fleet and Commercial Operations
- Hino Trucks
- International Truck
- Isuzu Commercial Truck of America, Inc.
- Kenworth Truck Company
- Ram Trucks
- Toyota Motor Sales USA, Inc.
- Western Star Trucks
NTEA members can register for the Truck Product Conference on or before Sept. 3, 2010 to take advantage of early bird conference discounts of $99. After Sept. 3, registration costs increase to $119. For additional information or to register for the Truck Product Conference, visit www.ntea.com or call 1-800-441-NTEA (6832).
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Janice Sutton, Editor
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We have three outstanding interviews we conducted at NAFA I&E in this week's issue. Claude Masters, CAFM, is a deeply involved and highly knowledgeable NAFA executive in addition to handling his duties as manger of vehicle acquisitions and fuel for Florida Power & Light. Wayne Smolda, founder and president of The CEI Group, knows, and shares with us, a great deal about the business of accident management and accident prevention. Barry Steel, senior vice president of sales, strategy and development for Donlen Corporation, gives us a lot to think about with respect to customer service and the company's technology advances. If you manage work trucks or are in this marketplace in any way, you'll want to check out the information in this issue about the NTEA Business and Market Planning Summit and NTEA Truck Product Conference. Also, mark your calendar for the NTEA Webinar on Business Diversification. The free Webinar is open to NTEA members and nonmembers presenting tips on business diversification and how to grow your market share. Plus, learn how you can use NTEA SMART Online Training to increase your expertise in Sales, Management, Applications and Resource Training.
Date: August 3, 2010,
Time: 10:00 AM-11:30 AM (EDT)
Click here to register
Janice Sutton
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| Places, Sites, and People for New Ideas
& Applications |
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Mercury Helps Manufacturer Streamline Fleet Operations and Save $1.35M per year Mercury's client is one of the largest manufacturers in the world and operates a fleet of 2,800 vehicles in the U.S. and about 300 vehicles in Canada. The challenge was to streamline the client's fleet operations, reduce costs, and establish consistent processes and procedures at over 250 locations in the U.S. and Canada. How did they do it? Read more
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Ricky Beggs: June Monthly Market – Luster Disappears As industry reports have begun to come in regarding the most recent monthly new car sales trends, the used market continues to be a strong indicator of the current economic conditions throughout the country. A used vehicle continues to be the preferred means of transportation over a new model due to the lower purchase price and shorter loan terms as compared to a new vehicle. Read more
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Barry Steel
Donlen Corporation
Senior Vice President of Sales, Strategy and Development
Prospering in an Economic Downturn
Barry tells us that last year - one of the toughest times in the fleet industry - Donlen's portfolio of clients actually grew. That's quite an accomplishment and when we asked Barry how they did it, he answered our question from their clients' perspective.
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Wayne Smolda
The CEI Group, Inc.
Founder and CEO
Fleets Facing Huge Financial Challenges
Fleets are going to demand that suppliers have proof-certain that you are cutting their expenses, Wayne told us when we asked him what he sees ahead in the industry. He says that last year, CEI saved their clients more than $8 million in repair costs and recovered over $37 million in third-party damages. Impressive.
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Claude Masters, CAFM
Florida Power & Light
Manager of Vehicle Acquisitions and Fuel
NAFA's Big Tent
Besides his demanding role with Florida Power & Light, Claude serves as a vice president on NAFA's Board of Trustees. We wanted Claude's take on the challenges facing utility fleet professionals and how NAFA is helping its members adapt to a coming shift in the proliferation of hybrid electric vehicles.
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Plug-In 2010 Conference & Exposition
San Jose Convention Center San Jose, CA July 26-29, 2010
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AFLA 2010 Conference
JW Marriott Las Vegas Resort & Spa at Summerlin Las Vegas, NV September 8-10, 2010
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NTEA New Model Truck Product Conference
Hyatt Regency Dearborn Dearborn, MI September 13-15, 2010
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NTEA Business and Market Planning Summit
Hyatt Regency Dearborn Dearborn, MI September 16, 2010
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The National Safety Council 2010 Congress & Exposition
San Diego Convention Center San Diego, CA October 3-8, 2010
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| Conference Planning Guide |

Exhibitors, Educational Sessions, & Events |
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NTEA Business and Market Planning Summit Leading economists will present critical business planning and economic forecast information affecting the work truck industry at the National Truck Equipment Association’s Business and Market Planning Summit, scheduled Sept. 16, 2010 at the Hyatt Regency Dearborn (Dearborn, MI). The Summit brings together the nation’s top economists from some of the world’s most respected companies to present industry projections, sales trend insights and economic forecasts on national and regional growth. Attendees will find answers to issues affecting the industry and their firm, and gain valuable strategic planning tools and resources. Business and Market Planning Summit speakers and topics include: - North American Macroeconomic Forecast: Learn the macroeconomic forecasts for the U.S., Canadian and Mexican economies.
- North American Construction Industry Forecast: Hear the forecast for the North American construction industry.
- North American Commercial Truck Industry Forecast: Hear the forecast of North American truck sales for the work truck and trailer industry.
- Truck Equipment Market Outlook, Domestic and International Review the truck equipment segment of the industry, including prospects in terms of truck and trailer sales, equipment sales, application markets, leading indicators and foreign trade.
Register for the Business and Market Planning Summit by Sept. 3, 2010 to take advantage of early bird conference discounts of $249 members and $299 nonmembers. After Sept. 3, registration costs increase to $299 members and $349 nonmembers. For more information or to register for the Summit, visit www.ntea.com or call 1-800-441-NTEA (6832).
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Stats and Smart Charts
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Monthly Changes in Commercial Truck Guide Values – May 2010 Vs. June 2010
[Click to enlarge graphic]
- Most vehicles in NADA’s Commercial Truck Guide either stayed flat or appreciated for June edition
- Sales data suggest selling prices for most segments of Class 8 highway market increasing since January, w/ trend most evident in March
- Daycabs and low-mileage sleeper tractors continue to lead market, but sector exhibiting biggest improvement is aerodynamic sleeper trucks w/ average mileage
- Implications are extremely positive
- From demand perspective, can infer basic economic fundamentals are creating need for additional freight capacity
- From supply perspective, buyers are removing trucks from segment of market with highest number of available trucks
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Last Minute News
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Better Antitheft Technology, but Smarter Car Thieves Based on the advertisements, it would seem that technology has made it impossible - or at least stunningly foolhardy - to steal a car. Tracking systems with GPS can pinpoint any vehicle and direct the authorities straight to the crooks. But while the technology may be getting better, professional car thieves have stepped up their game, too, meaning that some tracking systems may be better than others. Read more Government has reached no conclusions in Toyota case The government says it hasn't reached any conclusions about whether Toyota drivers may be to blame for their vehicles suddenly accelerating. The Wall Street Journal reported Tuesday the government had analyzed dozens of event data recorders, or black boxes, in Toyota vehicles involved in crashes blamed on unintended acceleration and found the throttles were open and the brakes not engaged. That would suggest drivers were stepping on the gas pedal instead of the brakes. Read more AT&T Rolls Out Its 2,000th Alternative Fuel Vehicle and 1,500th Compressed Natural Gas Vehicle in Its Corporate Fleet AT&T today announced the deployment of the 2,000th alternative fuel vehicle and 1,500th compressed natural gas (CNG) vehicle in its corporate vehicle fleet, giving it one of the largest CNG vehicle fleets in the U.S. These milestones are part of a $565 million planned investment announced in March 2009 to replace more than 15,000 fleet vehicles with alternative fuel models through 2018. Currently, the AT&T corporate fleet includes more than 75,900 vehicles. Read more
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Fleet People Going Places
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John Horsely
American Association of State Highway and Transportation Officials
Executive Director
Horsley has spent more than two decades analyzing solutions to many of the nation's toughest transportation challenges. His hands-on experience over 20-plus years in transportation has given him a unique understanding and appreciation for the real-life aspects of planning, building, and operating transportation systems on local, regional, and state levels. From 1993 to 1999, he served at the U.S. Dept. of Transportation, as Associate Deputy Secretary; advocating for intermodal policies, quality of life initiatives, and he served as a liaison to state and local governments, U.S. Congress, and transportation constituencies.
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Jeanette Slepian
Compli
Chief Operating Officer
Compli has appointed Jeanette Slepian as Chief Operating Officer. In her new role, Slepian will be responsible for directing the company's technology and content strategy, coordinating business and employee needs and developing strong partnerships with industry influencers. Slepian brings to Compli over 30 years of sales, marketing, strategic business development and executive management experience in a diversity of industries. For the past 15 years she has worked with technology companies focused on business-to-business and business-to-consumer applications.
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| Managing Your FleetTrends, Issues & Opportunities |
Fleets Buying Fewer, More Fuel-Efficient Trucks
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Truck fleets have reduced pickup and van purchases less than 10% this year but heavier trucks 22.7% due to low business demand. The trucks they are buying are generally smaller and more fuel efficient.
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Diabetic PG&E Driver Kills Two; Company Pays Over $5M
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A diabetic driver for PG&E killed two college students with his truck when he passed out from low blood sugar after not having tested himself. The driver plead guilty to vehicular manslaughter. PG&E just settled with a $5M judgment and previously paid an undisclosed amount to the family of the other student.
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| Manufacturer DevelopmentsDesign, Production, & Services |
Automakers Moving Beyond Soccer Mom Appeal to Bring Back Minivans
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Makers of minivans are trying to put some "swagger" into their marketing strategy, aimed at taking some "dorkiness" out of these staid and true workhorses. Great YouTube video attempts to move that marketing along with a Toyota Swagger Wagon!
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Mopar '10 Hot and Ready to Hit the Streets
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On July 7, Pietro Gorlier, President and CEO of Mopar, and Ralph Gilles, President and CEO of Dodge, introduced the Mopar '10. For the first time, Chrysler Group LLC will launch a special-edition Mopar version of a production vehicle. The Mopar '10, a Mopar 2010 Dodge Challenger, will arrive in dealerships next month.
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| Driving Green Initiatives, Actions, & Implementations |
Hybrid-Electric Trucks Proving Resilient, Simple to Maintain
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With the Chevrolet Volt and Nissan Leaf coming to market later this year, plug-in hybrids and pure electric vehicles are gaining much praise, yet the charging station infrastructure is quite limited. Enter Ecotality, an electric transportation company prepared to launch 15,000 public charging stations in 13 markets.
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Toyota, Telsa Ready Electric Car Prototypes
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Toyota Motors, largest seller of hybrid autos, and Tesla Motors, already advanced in electric vehicles, will team to develop battery-powered test versions of the RAV4 and Lexus RX. Toyota says partnership with Tesla was formed to develop advanced auto technologies.
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| The Intelligent Vehicle Telematics, Telecommunications, &
Technology |
Event Data Recorders Likely to Get Added Capabilities
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Congress is expected to mandate enhanced event data recorders for all vehicles in the wake of Toyota's mysterious acceleration problems. Intel is developing EDR technology as part of its Connected Car program which includes inside and outside video image capture and Internet connection as well as monitoring and recording in-vehicle sensor status, all stamped with GPS location and time.
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Ford, Virginia Tech Developing Car for the Blind
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Amazing as it seems, Ford is working on a high-tech version of the Escape that would allow a blind person to drive. Not yet a reality, the vehicle would use "non-visual interfaces" technology for "seeing" and maneuvering the vehicle just as a seeing person would do.
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| Driver Safety Management Practices, Policy, & Training |
Ford Beefs Up SYNC to Reduce Driver Distractions
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Luxury car safety features using radar to sense up-coming crashes and cruise control that adjusts to traffic ahead are now more affordable with TRW's 24GHz sensor. These features could find themselves in more vehicles providing all-weather safety improvements.
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Vibrating Car Seat Pinpoints Location of Vehicles in Blind Spots
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Drivers zone out while driving and forget to check their blind spots visually. Electronic devices attempt to monitor these spots and alert drivers. A seat with embedded cell phone motors vibrates using location and intensity to communicate problems to drivers without adding another distracting light, display, or buzzer to be interpreted.
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| Fleet Vehicle Remarketing Marketing Strategies, Channels,
& Sales Data |
OPENLANE Says Auction Pricing Continues to Show Strength
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Wholesale prices remained at peak levels during June, according to OPENLANE, which also indicated that there were month-over-month gains in the prices of minivans and trucks, with cars and SUVs declining modestly from May. Overall U.S. auction prices in June held steady and ended on par with May 2010 levels, representing the highest price levels of 2010 YTD.
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Webb Says Used Sales Benefit from Low New-Vehicle Inventory
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Fleet sales of new vehicles have risen to 21% from 17.4% a year ago in the 11.2M annual U.S. market. Automakers are not pushing heavily discounted fleet sales. Retail sales are just stagnant in an uncertain economy with high unemployment.
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