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Video News & Views
PEOPLE & IDEAS TO WATCH
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Streamline Business by Consolidating Databases
Running multiple databases? You can save enormous amounts of time and money by consolidating.
imageStreamline Business by Consolidating Databases
HEATHER LEWIS
Business Development Director, Fletcher Jones Motorcars
imageSelling Accessories Visually
MIKE MARTINEZ
Chief Marketing Officer, izmocars
imageThe Customer is Back
GARY MARCOTTE
Senior VP of Marketing, AutoNation




  Table of Contents July 28, 2010  
Frontline Ready
Stats and Smart Charts
Industry Conferences
People Going Places
Press Releases
Internet Sales & Marketing
Service / Parts Management
The Green Dealership
F&I Administration
Used Vehicle Sales & Remarketing
Aftermarket Trends & Issues


Video News You Need
 

Video News for Now:  The Automotive Digest editorial and video team is always out filming timely video interviews with the leaders in the dealership and automotive industries. You can find these videos each day in Dealer Digest Daily and AutomotiveDigest.com - and each week in this publication (Dealer Management Weekly), Fleet Management Weekly, and Automotive Digest Weekly - Green Edition.

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Used Vehicle Reports You Need: Keep up with what's going on in the used vehicle market with two industry-leading used vehicle reports in each issue of Dealer Management Weekly - from companies like NADA Used Car Guide, Kelley Blue Book, OPENLANE, Manheim, ADESA, CentralDispatch and more. You can also find a full repository of these reports in the Studies & Reports section of AutomotiveDigest.com.

 
Heather Lewis
Fletcher Jones Motorcars
Business Development Director

Streamline Business by Consolidating Databases

Running multiple databases? You can save enormous amounts of time and money by consolidating.

- [Read More]
 
Mike Martinez
izmocars
Chief Marketing Officer

Selling Accessories Visually

Selling accessories at the time of purchase can translate into an additional $600 per vehicle.

- [Read More]
 
Todd Smith
ActivEngage
President and Co-Founder

Engage Facebook Shoppers Instantly

Now you can reap the benefits of instantly engaging shoppers on your dealership's Facebook page with an integrated chat capability.

- [Read More]
Stats and Smart Charts
Used Car Shipping Volumes & Prices - June 2009 To June 2010

[Click to enlarge graphic]
Significance of the Data
  • Vehicle shipments decreased dramatically between May and June 2010, but were up since June 2009
  • Increase in shipments from June 2009 to June 2010 was 27.7%
  • The 15.5% drop from May to June puts shipments at similar level as February 2010
  • Drop reverses increases from February through May
  • Chart comes from CentralDispatch June 2010 Used Car Shipping Report
Source: Used Car Shipping Report - July 2010
Industry Conferences
Chicago, IL
July 22-24, 2010
Monterey, CA
August 15, 2010
New York, NY
September 7-10, 2010
Detroit, MI
October 12-15, 2010
Chicago, IL
September 22-23, 2010
Las Vegas, NV
November 2-5, 2010


Jonathan Banks
National Automobile Dealers Association
Senior Director of Editorial and Data Services

NADA Used Car Guide Industry Update

July should see 0% to 2% value depreciation in most sub-segments, w/ greatest depreciation coming on 2009MY and 2010MY vehicles; Much of loss due to pricing and financing pressure from new vehicles forcing down value of near-new counterparts.
Juan Flores
Kelley Blue Book
Director of Vehicle Valuation

Blue Book Market Report

Since beginning of year used-car values have remained strong; While increases are still apparent, slowing as we hit mid-summer. Exception will be convertibles and sports cars as they typically perform well during summer months.
Depreciation Tracking Lower than Seasonal Expectations:
Constricted supply helped values remain relatively strong compared to norms.
Lack of Available Inventory Driving Force:
Dealers struggle to find adequate supply of good condition late-models at auction.
Large Van Segment:
One notable exception bucking value depreciation trend.
Many Factors Influence Supply Concerns:
Includes significant reduction in trade-ins and reduced fleet sales by OEMs.
Model Year Value Depreciation:
Almost all experienced little if any, will help solidify year-to-date appreciation.
Used Vehicle Values in 2010:
Consistently strengthened, values are up 6.2% year-over-year.
Commercial Buyer Demand Increases Cargo Van Strength:
Look to replace aging fleets w/ relatively inexpensive used vehicles.
Slowing Pace of Appreciation:
May be an indication that market has reached a point of equilibrium.
Many large SUVs Will See Minor Changes in July:
As segment supply remains tight in both new and used markets.
KBB Value Forecast for Q3 and Q4:
Trucks and SUVs to soften, compact and mid-size cars continue to strengthen.
Auction Prices Suggesting May Have Begun to Return:
Actual price depreciation in many sub-segments across majority of model years.
Gas Prices Steadily Increasing:
Yet they have not risen to level sufficient to influence consumer behavior.
Class 8 Truck Prices Have Further Increases in April and May:
NADA responded by substantially increasing valuations for July nearly across board.
Hybrid and Luxury Crossovers:
Depreciated 1.5% and 0.6%, can be attributed to typical seasonal depreciation.
Central Dispatch
People Going Places
 
Christine DePasquale
CallSource
Regional Sales Manager for Ohio/Kentucky

CallSource, the leader in call tracking and recording, performance analytics, sales and management training has announced the addition of Christine DePasquale to their expanding Automotive Division - as Regional Sales Manager for Ohio/Kentucky. DePasquale joins CallSource after being a National Outside Sales Representative for AutoTrader.com for 14 years. She was the only sales representative in company history to earn the coveted status of "Rainmaker" twice. In addition, DePasquale was one of only 15% of sales representatives nationwide who were retained after AutoTrader.com acquired AutoMart Magazine and AutoMart.com.
More People Going Places »
 
Gerard DeVito
Eaton Corporation
Director - Engineering, Hybrid Power Systems Division

Diversified industrial manufacturer Eaton Corporation today announced that Gerard DeVito has been named Director - Engineering, for the Vehicle Group's Hybrid Power Systems Division. In this new role, DeVito will be responsible for directing all aspects of Eaton's Hybrid global engineering initiatives including design, development and leading worldwide engineering activities. DeVito joined Eaton in 1986 and has held positions of increasing responsibility within the engineering, product planning, and sales and marketing organizations. Most recently, he was Director - Global Engineering Centers of Excellence, for the Vehicle Group.
More People Going Places »

Press Releases

Compli Celebrates 10 Years as Leading HR & Compliance Management Solutions Provider

Manheim Announces First-Ever General Motors Dealer Lane Open Online Event Sale on OVE.com

New AutoSoft GM VIS Integration Increases Dealers' Service Efficiency
More Press Releases »
The Next Big Thing
GM to Expand Number of Chinese Brands
 
General Motors may be struggling to make a comeback in North America, but in China the automaker and its joint venture partners are setting records. GM will launch a new brand to be called Baojun or "treasured horse." The lineup of small sedans will be designed for and marketed to consumers outside the major cities. The automaker and its partners are on track to sell more than two million vehicles this year.
Read More »
Ford To Ask Buyers To Pay More for Fuel Efficiency
 
Re-engineered Ford Explorer will have a smaller engine, 3.5-liter V-6 with 290 hp, but it will cost more (Ford won't say how much much), but company hopes buyers will accept the 30 percent fuel savings as a reason for spending more upfront.
Read More »

Internet Sales & Marketing
Kelley Blue Book Offers Abilty to Sell Cars on Facebook
 
Kelley Blue Book announced the official launch of its Seller's Toolkit, featuring the all-new LiveValue system, helping consumers sell their car online and in social networks. The first of its kind, Seller's Toolkit is a fully-integrated sales method with the latest online technologies to help consumers sell their vehicles on high-traffic websites, social networks, via e-mail or even a personal blog.
Read More »
Ford to Offer Hybrid, Gas Model at Same Price
 
Ford will be the first automaker to offer a model in both hybrid and gas versions at the same price. The Lincoln MKZ goes on sale this fall and the hybrid will start at $35,180. There are no plans to make the same offer on Ford brand hybrids.
Read More »

The Green Dealership
An Epoch Battle, Volt vs. Leaf
 
The two electric cars set to hit the market later this year are based on radically different approaches for reducing oil consumption and emissions. The best seller between the two could well determine the source taken by the auto industry in the 21st Century.
Read More »
U.S., European Governments Embracing Electric Vehicle Benefits
 
Initiatives being discussed in Washington and Europe by legislators and ministers are part of the forward movement of hybrid and electric vehicles happening this year. The U.S. Senate Energy Committee approved a $3.6 billion bill to promote electric vehicles substantially in the next 20 years, while ministers from UK, Germany, and France take action on greenhouse gas emissions.
Read More »

F&I Administration
Subprime Rejection Rate Over 90%
 
Historically, about 60% of subprime auto loans were approved. Today during the credit crunch that number has dropped to 9%. That opens up a growth market for GM and Chrysler who are targeting subprime buyers with new initiatives.
Read More »
GM Plans Leasing Return with AmeriCredit Move
 
Since the near collapse of GMAC during the financial crisis, GM has seen its lease penetration drastically cut, and sub-prime buyers have had a difficult time obtaining an auto loan to purchase a GM vehicle. The Detroit automaker hopes the acquisition of AmeriCredit for $3.5 billion in cash will help solve these problems. The sale, that came together quickly, is set to close in the fourth quarter.
Read More »

Used Vehicle Sales and Remarketing
KBB Says More Buyers Opting for Used Vehicles, Paying Cash
 
Research from Kelley Blue Book shows more consumers are opting for used vehicles and paying cash. Basically, shoppers are looking at spending smaller amounts of money, and they may not be influenced by incentives.
Read More »
Residual Losses Still Mounting
 
A CNW Market Research analysis, based on 36 and 42-month leases, indicates residual value losses between 2005 and 2010 will be greater than $10.4 billion. Lessors began pulling out of the lease market as early as 2000, knowing the meltdown was coming.
Read More »

Aftermarket Trends & Issues
Women More Involved in Auto Repairs
 
With more and more women tackling aftermarket-oriented tasks that had previously been the nearly exclusive domain of men, suppliers, retailers and repairers are increasingly gearing their sales efforts toward female motorists.
Read More »
Carfax: Manufacturers Should Alert Used Car Buyers of Recalls
 
A recent Carfax study indicates 1.4 million used units were up for sale in 2009 that were part of manufacturers' recalls but were never repaired. California, Virginia and Texas had most vehicles, each at 100,000+. Carfax offers a free recall check.
Read More »
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Central Dispatch Dr. Nagi Palle Ira A. Silver Ph.D.