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INDUSTRY NEWS IN THE LAST 24
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Chrysler Finance Unit Freed from U.S. Oversight Chrysler Financial, originally expected to wind down by 2011, may begin to issue auto financing again after the parent company (Cerberus Capital Management) repaid $1.9 billion in May and the government will no longer act in an oversight capacity. Detroit News, July 22, 2010
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Auto Dealers’ Sales May Reach Two-Year High as Small Shops Shut U.S. auto retailers, especially the megadealers, could report a significant rise in sales volumes for the 2nd quarter, due in part to the closure of many small dealerships across the country. Sales would still fall below those of 2008 prior to the economic fallout. Bloomberg.com, July 21, 2010
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Quickening Pace of July Sales is Not a Full Recovery, Edmunds.com Says The SAAR rate for July could approach 12 million units, but Edmunds.com urges dealers not to conclude that a full industry recovery is in place. Summer deals may feel like a recovery, but underlying trends have not changes, says Edmunds.com CEO Jeremy Anwyl. Edmunds Auto Observer, July 20, 2010
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Jerry has personally trained well over 10,000 dealership personnel during the last seven years. While visiting dealerships, Jerry will often get on the phone and start scheduling appointments with customers, thus earning him the nickname, "The Phone Ninja."
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Daily clicks to increasing dealer revenue & profits
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AutoSoft Adds Menu Selling to F&I Solution
Dealer management system provider AutoSoft International today announced the latest addition of menu selling to Finance Assistant, its F&I solution, providing a powerful selling tool that can increase F&I sales and improve customer satisfaction with fully customizable menus and multiple product/services packages. Also includes all legal disclaimer forms ensuring full dealership compliance with industry regulations. For more info visit AutoSoft International.
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OPENLANE iDEAL Open Seller Program Boosts Dealer to Dealer Sales OPENLANE, Inc, leading North America online auction company, continues its record-breaking sales year, with best ever U.S. open auction and Canadians sales. Recent expansion of OPENLANE’s "iDEAL Open Seller program" throughout Canada, providing dealers with the freshest online inventory available in a more efficient and timely manner, creating a significant boost in dealer-to-dealer sales. For more information visit OPENLANE or call 866.969.0321 or email dealer_info@openlane.com.
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Carfax Database Reaches Records Milestone
Carfax, the most trusted provider of vehicle history information, says its online database of vehicle history information now exceeds eight billion records. More than 34,000 sources, such as state DMVs, service and repair facilities and police departments report vehicle history information that’s housed in the Carfax database. Millions of people every year rely on this valuable information to help them buy and sell used cars with more confidence. For more info, or to become a subscribing dealer, visit www.carfaxonline.com.
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| How-to’s by industry experts |
Your One-Stop Online Red Flag Compliance ApplicationDealerships that delay enforcement of the Red Flags Rule are not only putting the dealership at risk, but they are at a competititve disadvantage. Compliance is just one step away with Credco Services Red Flag Manager -- an easy-to-use online solution for drafting, rolling out, training, monitoring and reporting on your Identity Theft Prevention Program. Developed in correlation with Compli, CoreLogic Credco has combined compliance best practices from Hudson Cook, LLP, and compliance management expertise from Compli to deliver Red Flag Manager, a Red Flag compliance process tool that automates your unique Red Flag Program. Receive info on Red Flag Regulations. Then click here or click on the image to keep your dealership on track for compliance!
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| auto dealer sales & marketing |
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Getting Customers Without Crossing the LineBy Jim RadognaMany complaints and legal actions against auto dealers are the result of the way vehicles are advertised. According to a joint survey by the Consumer Federation of America (CFA), National Association of Consumer Agency Administrators (NACAA), and North American Consumer Protection Investigators (NACPI), the number one consumer complaint has been misrepresentations in advertising or sales of new and used cars. Many dealers run into trouble with their advertising when staff members or outside vendors are not aware of the countless federal and state laws that regulate advertising. Here are some practical tips on how to avoid advertising violations: • Never assume that advertising agencies or representatives know all the laws and regulations governing advertising compliance. This is particularly true of companies based in other states, such as internet and direct mail providers. State advertising laws vary and the responsibility for compliance lies with the dealership, not the advertising agency. • Be aware of all advertising that your staff participates in. If your internet manager is advertising online (including social media!) or your used car manager is placing Auto Trader ads, it is important that they are properly trained and that all advertising is inspected before it is run. • All advertising, whether printed, broadcast, internet or otherwise, should be in plain language, clear and conspicuous and non-deceptive. • If you are not sure about an advertisement, you should have it reviewed by a qualified professional – it may end up costing quite a bit less than a legal action. Jim Radogna is president of Dealer Compliance Consultants, Inc. Click here to read this article in its entirety.
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| bringing sales into service and service into sales |
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Insight on Servicing Ford's Mid-Size Vehicles
It's one thing to sell a midsize Ford, and quite another to service it. For instance, did you know the I-4 Duratec engine features a direct-acting mechanical bucket-tappet valvetrain, while the V6 engine features a hydraulically lash-adjusted roller-finger follower valvetrain? Did you know there is no serviceable fuel filter on some Ford models? Then there's the Fusion radio, which is programmable, and has to be programmed with a scan tool or the back lighting won't work? Click here or click on the image for some great information on servicing the Focus, Taurus/Five Hundred, Fusion that will make your customers happy and lighten the load on your technicians!
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| driving technology in and around the VEHICLE |
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Touch-Screen Input Moves Mainstream and Beyond Range of new products helps automaker expand touch input useTouch-screen input is rapidly becoming a mainstay in automotive human/machine interfaces (HMIs), prompting component makers to beef up their development efforts. Analysts predict that demand for touch screens will outpace voice over the next few years. Strategy Analytics predicts that the total OEM demand for automotive touch-screen displays will reach $1.7 billion in 2015. That is half a billion more than voice input predictions for that year. Other signs of increased interest: Cypress Semiconductor Corp. began shipping automotive-quality touch screens and controllers, Atmel also unveiled controllers for this market, and Microchip Technology Inc. has expanded its automotive controller efforts with chips and tools while also upgrading its mTouch. National Semiconductor enhanced its serializer/deserializer line to enable faster response times for touch-screen displays. “Touch is growing very rapidly,” said Jennifer Colegrove, Director of Display Technologies at DisplaySearch. ”Sizes from 5 to 9.9 inches will be the most popular.” Cypress has qualified its TrueTouch touch screen, offering touch-sensitive screens that measure up to nine inches, with the ability to detect a human finger before the input screen is touched, conserving power by entering a sleep mode prior to the detection. READ MORE...
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| how to make & keep your DEALERSHIP environmentally responsible |
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Technology and Infrastructure are Key Elements for EV's FutureIn case you haven't noticed, interest in electric vehicles in quite high. The planet is populated with folks who are concerned about the planet -- and then there are those who just want to get in on this whole new automotive phenomenom. Either way, there won't be a future for EVs if we can't re-charge them and use them more than once!As a result of these concerns, a new market research report is out, focusing on an analysis of the opportunities and the challenges we face in bringing electric vehicles into mainstream transportation. The report itself can be costly, so it might be worth it to share. Meanwhile, click here for some key features of the report as they affect those in the auto industry -- or click on the image for some insight into the future of EVs by President Obama.
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