Steve Lind, Executive Vice President, Corporate Development

Steve Lind describes how Autobytel is delivering new technology to help dealers have more control of - and visibility into - their marketing spend for leads.

Contact: (949) 225-4500

Forrest Heathcott, President, JM&A Group

JM&A Group's Forrest Heathcott talks about feeling bullish on F&I - and how his team aims to help dealers maintain their focus on this critical profit center - so dealers can sell more new and used vehicles.

Contact Forrest via: Ilisa.Finkelman@jmfamily.com

Mike Pitcher, President & CEO, LeasePlan USA

Mike Pitcher talks about LeasePlan's aims to plan and develop more new, innovative products to assist its clients with their fleet operations -- as well as continuing to exceed client expectations by providing the highest quality service and expertise.

Contact Mike via: brooke.hathaway@leaseplan.com

Jonathan Altman, President, ClearMechanic

Jonathan Altman talks about ClearMechanic's mission to improve service center profitability by increasing consumer trust - achieved via improved communication between consumers and service advisors during the repair process. Altman says that many car owners approach the repair process with skepticism and fear, but that these negatives can be overcome easier than you think.

jonathan.altman@clearmechanic.com

Bob Ward, CEO, Fleet Advisors

Bob Ward discusses Fleet Advisors' mission to treat the clients' 'fleet' dollars as if they were their own, delivering service without conflicts of interest, providing checks and balances, and enabling clients to leverage their fleet with several fleet providers.

bob.ward@fleetadvisors.com

Kim Orr, V.P Automotive, eXtéresAUTO

Kim Orr discusses eXtéresAUTO's mission to provide the technology solutions that allow dealerships to meet the ever-evolving opportunities on the Internet - especially when it comes to Search. Orr points out that about 9 out of 10 car shoppers use search engines in their buying process; and about 7 of 10 searchers only look at first-page results. That means dealers had better have a smart search strategy.

kim.orr@exteres.com

Todd Smith, President, ActivEngage

Todd Smith discusses ActivEngage strategy and mission, and the challenges and opportunities of the current marketplace. That includes converting more anonymous website visitors into qualified leads -- even doubling or tripling current numbers -- and this applies to all dealership profit centers, not just vehicle sales.

ted@activengage.com

Daniel Farrar, CEO, OPENLANE

One certain thing in these uncertain times: used vehicle sales are faring far better than new vehicle sales. Mr. Farrar explains how OPENLANE has positioned itself in this lucrative space by ensuring that dealers are able to continually increase efficiency of operations and boost profits.

Bobby Gaudreau, Sales Director for Automotive Services Group, IMN Loyalty Driver

More and more dealerships are realizing the dangers of sending email campaigns on their own. There are frequent horror stories of large and small dealer groups getting blacklisted. Too many GMs and Internet Managers spend hours putting together an email campaign, then hit send, but have no idea who received what -- or if anyone received it at all! This is where companies like IMN Loyalty Driver come in -- helping dealers to connect and communicate with their customers while delivering relevant, timely content -- which, in turn creates loyalty and an engaged audience.

Michael Wysocki, CEO, United Road

The new vehicle and the specialty market are materially below previous levels, of course, but United Road has experienced growth in used vehicles and retail single units. Just as the contraction of vehicle shipments is driving undercapitalized carriers out of the market, United Road is on track to grow its market share in these interesting economic times.

Al Babbington, CEO, OneCommand

OneCommand is the leading provider of Relationship Performance Marketing (RPM) solutions to the automotive industry. Our fully integrated, turnkey solutions assure that dealerships, manufacturers, and lenders are able to communicate effectively and consistently across multiple channels.

Lee Domingue, CEO of Indirect Lending, Wolters Kluwer Financial Services

The second quarter of 2009 was promising for Wolters Kluwer Financial Services, with lenders showing increased interest in using their Indirect Lending solutions. As the focus on compliance has continued to grow, lenders need to be sure that the dealerships they are working with are meeting regulatory guidelines and staying updated when it comes to regulatory change.

John Fuller, President and CEO, Dealer Services Corporation

The challenges and rewards of providing quality products, financing, and services to North American dealers during these topsy-turvy times. Mr. Fuller discusses the satisfaction that comes with empowering dealers and helping them succeed as the entire industry changes and evolves so rapidly.

Ted Rubin, Co-Founder, ActivEngage

Ted Rubin discusses ActivEngage strategy and mission, and the challenges and opportunities of the current marketplace. That includes converting more anonymous website visitors into qualified leads -- and this applies to all dealership profit centers, not just vehicle sales.

ted@activengage.com

Joe Steinberger, Vice President of Product and Business Development, CentralDispatch

Joe Steinberger discusses CentralDispatch's strategy and mission, and the challenges and opportunities as a transportation marketplace company. CentralDispatch.com is the automotive industry's transportation marketplace and connects dealers and carriers through its nationwide online network. In addition to launching new products, Joe works closely with the dealers, car carriers and brokers who use CentralDispatch daily. Joe has over 15 years of professional IT experience and has worked with the Internet since its early days. As CEO of Intertune he helped numerous Fortune 500 companies streamline business processes.

Luis Guimaraes, General Manager of Pennzoil-North America

Demand for lubricants is forecasted to be fairly flat in the US through to 2011. In the face of this, Luis Guimaraes, General Manager of Pennzoil-North America, remains focused on key opportunities in the category. He describes in a brief Q&A how Pennzoil can continue to achieve growth through the strength of its people, products and programs.

Jared Hamilton, Founder, DrivingSales

Jared Hamilton founded DrivingSales in 2003 as a way for his classmates to keep in contact and collaborate on best practices while he attended NADA's Dealer Candidate Academy. As a third generation dealer, Jared literally grew up in the car business, and has a wealth of experience in every facet of dealership operations, has worked every department, and has helped many stores grow and adapt in these exciting times.

Most recently, while the GSM of a large metro Ford store, Jared led a two-year research project, filming a series of documentaries about the Internet's effects on the auto industry and how the most successful people are adapting to it.

With a focus on a plain, old-fashioned approach to customer service, solid leadership and proper financial management, all fueled with a geek-like passion for embracing new technologies, Jared empowers dealers to take

read the interview