Cobalt Upgrades Designed to Maximize Dealers' Social Networking

Cobalt logo


Source: http://www.autoremarketing.com/ar/news/story.html?id=10909

AutoRemarketing - February 17, 2010

Situation
Cobalt upgrades its dealership Website platform
Can take advantage of more social media opportunities
Helps promote brand enthusiasm, engages dealers within community
Significant Points
Dealers won't be charged extra and don't have to alter sales process
Designed to keep participation cost low; capitalizes on proven social interactions
Upgrades shoppers to share vehicle interests on Facebook and Twitter
Includes Facebook, Twitter widgets to help keep dealers engaged
Dealers say upgrade opens communication w/ customers
Says
"Using social media, we're able to do things that create a fun, ongoing and open communication with our customers from hosting tailgate parties to sharing fun facts just to keep them in the conversation." -- Aaron Cohn, BDC manager, Esserman International VW

"These features enable a two-way learning process between us and our customers. It is where our customers are and has become the biggest source of traffic to our website next to search." -- Adam Murray, internet manager, Kuni BMW