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Chat to the RescueIn times of crisis - dealing with a major recall, for example - having chat on your dealership's website can make dealers' lives a lot easier.
Automotive Industry News for 3/11/2010
How to Get Control of a Car with Unintended Acceleration
Dealers must make their customers acutely aware of how to stop a runaway vehicle as incidents in New York and California keep drivers at a frenzied level of anxiety and Toyota has yet to come up with an exact "fix" for the problem of unintended acceleration in their Prius models.
Toyota Recalls Increase with Expansion of Tundra Notice
More bad news for beleaguered Toyota as the company expands its recall to include all 2000-2003 Tundra pickups for a corrosion problem that could cause the spare tire or even the gas tank to drop off. Previously the recall was only in 20 cold-weather states.
Toyota Sales Rebounding in March from Incentive Programs
Edmunds.com says Toyota's new incentive program may boost March sales as much as 30 percent from a year ago. Why? “Americans love a bargain,” says Jeremy Anwyl, Edmunds CEO. But, says Anwyl, the cost involved in the incentives may also erode profits for Toyota as well.
Bloomberg.com, March 10, 2010
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Upcoming Industry Events
03/14/2010
Exhibitor 2010Mandalay Bay
Las Vegas, NV
Industry People
Carl Moyer
Owner
Karl Chevrolet
Carl Moyer is the owner of Karl Chevrolet of Ankeny, Iowa, which was just awarded for being the nation's best-selling dealership of GM Certified Used Vehicles. This marks a major milestone for the dealership, earning the top title for the fourth consecutive year. The GM Certified Used Vehicles Program honors its national sales leader each year. Karl Chevrolet rose to the top for the fourth year in a row, selling 1,418 vehicles in 2009, out-ranking more than 3,433 GM certified dealers throughout the country.
More People in the Industry
Owner
Karl Chevrolet
Carl Moyer is the owner of Karl Chevrolet of Ankeny, Iowa, which was just awarded for being the nation's best-selling dealership of GM Certified Used Vehicles. This marks a major milestone for the dealership, earning the top title for the fourth consecutive year. The GM Certified Used Vehicles Program honors its national sales leader each year. Karl Chevrolet rose to the top for the fourth year in a row, selling 1,418 vehicles in 2009, out-ranking more than 3,433 GM certified dealers throughout the country.
Follow The Leaders
Follow the Leader Interview
Click for More LeadersBob Ward, CEO, Fleet Advisors
Fleet Advisors has kept building upon their success by treating their clients' 'fleet' dollars as if they were their own - delivering service without conflicts of interest, providing checks and balances, and enabling clients to leverage their fleet with several fleet providers.
Weekly Industry News Poll
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Featured Press Release
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McGrath Lexus of Westmont Increases Website Leads and Sales with ActivEngage Live Chat Solution Significant Statistics
Oil and Gas Company Sustainability Ranking
Source: Environmental Leader, March 8, 2010
Click for Significance of the Data
Market Research
Fuel cell light vehicles expected to be commercially launched in 2014 in most regions of world. The US will be the largest market for FCVs in 2020, followed by China and Germany.
Studies & Reports
Used car sales declined in February while new car sales were up. Year-over-year used car sales are down 1%, and new car sales are up 12% relative to February 2009. Used vehicle price levels remaining steady.
Sales Process = Sales Success
How to Keep Your Employees Engaged in 2010Test Drives & Rides
The Ford Flex is a full-size crossover utility vehicle that can seat up to seven adults and carry luggage or groceries at the same time. It's the modern-day equivalent of what used to be the family station wagon, but no old station wagon can match the comfort, utility, capabilities or driving enjoyment of the Flex.